Reply Time
1-3 Days
Typical business day response
Support
Best Help
Details
Clear messages get faster answers
Helpful Add On
Loom
Video helps show the full issue
Contact Support
Send us a message and include as much detail as possible so we can help faster.
Welcome, ~firstname~
Our support team typically replies within 1 to 3 business days.
Add a screenshot if needed
Include a screenshot when something looks broken or incorrect.
A Loom video is extremely helpful
If you can record a quick Loom showing the full issue from start to finish, that will help us solve it much faster.
Don’t have Loom?
Get it here.
Please allow 1 to 3 business days for a reply. For faster help, include as much detail as possible.
Support Snapshot
Helpful information before you send a ticket.
Reply Time
1-3 Days
Best First Step
Skool
Need the fastest answer?
For training and setup questions, check Skool first. Many answers are already there.
OPEN SKOOL
Be specific
Tell us exactly what happened and what you expected to happen.
Add visuals
Screenshots and Loom videos can speed up support significantly.
Check training first
Many setup and back office questions are already covered inside Skool.